The Relevance of South African Legislation on Social Media as a Strategic Disaster and Crisis Communications Tool

Abstract:

Disruptive justice is believed to be an irreconcilable element with the rule of law, which only establishes the rule to govern society in context. With the emergence and influence of social media, it has become evident that citizens within a country have the ability and enabling technologies to mobilise the masses and influence governments and organizations. Governments and organizations that fail to meet society’s expectations of fulfilling public responsibilities will most certainly be criticized or receive negative publicity. This paper seeks to examine the governance of social media as a crisis- and disaster-management tool and the legislation governing its use.


AUTHORS

Photo of Dr. Trishana Ramluckan

University of KwaZulu-Natal Durban,
South Africa

Dr. Trishana Ramluckan is an academic and researcher in the Information Technology and Governance field and has worked in the Higher Education sector for the past 12 years. In 2017 she graduated with a Doctor of Administration degree in Information Systems & Technology and Public Administration, School of Management, IST and Governance from the University of KwaZulu-Natal. She is currently a post-doctoral researcher in international cyber law at the University of KwaZulu-Natal’s School of Law. In addition, she serves on the International Federation for Information Processing (IFIP) working group 9.10 on ICT Uses in Peace and War and the Global Commission on the Stability of Cyberspace (GCSC) Research Advisory Group (RAG). She has contributed to the SABS working group for ISO/IEC standards for information security and is an ISACA South Africa Chapter Academic Advocate at UKZN. She is a reviewer for the International Journal of Cyber Warfare and Terrorism, the Journal of Contemporary Management, the Annual International Conference on Cyber Warfare and Security and the Annual European Conference on Cyber Warfare and Security.

Photo of Mogie Subban

School of Management, IT and Governance University of KwaZulu-Natal

Dr. Mogie Subban is an academic in the School of Management, IT, and Governance at the University of KwaZulu-Natal. She holds a PhD in Public Administration and Management Development. Dr. Subban has published widely in books and journals in the field of public governance, service delivery, information management, teaching and learning pedagogies, and research paradigms. She is passionate about gender mainstreaming in the public sector.

Photo of Brian McArthur

School of Management, IT and Governance University of KwaZulu-Natal

Brian McArthur obtained his MA in English in 1980 at the University of Natal, South Africa, and an MBA in 2000 at the University of South Africa. He is currently an Associate Professor at the University of KwaZulu-Natal where he teaches Research Methodology in the discipline of Information Systems & Technology and serves as the Academic Leader: Research and Higher Degrees. He spent the first 15 years of his career in the educational sector in South Africa as an educator, subject adviser and curriculum adviser. He subsequently held a position as Senior Lecturer at the University of Natal.

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Keywords

C

C2
C2S
CDX
CIA
CIP
CPS

I

IA
ICS

S

SOA

X

XRY

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